How Quantum Medical handles personal information

Last updated: 2026

1. Company Information

This website is operated by Quantum Medical SRL, presenting its technology and product ecosystem under the QM Technologies identity.

Contact email: [email protected]

2. Information We May Collect

We may collect personal information when you contact us, request product information, download software resources, ask for support, register for training, or inquire about distributor opportunities.

This may include:

• Name and surname
• Email address
• Phone number
• Country or region
• Company or professional activity
• Product, training, support, or distributor inquiry details
• Technical information related to software support or activation

3. How We Use Information

We use the information you provide to respond to inquiries, provide product information, assist with software installation or activation, organize training communication, manage distributor discussions, improve support processes, and maintain business communication.

4. Software and Technical Data

When using PULSAR software or related support services, technical data may be collected where necessary for activation, updates, support, maintenance, troubleshooting, or service improvement.

Such technical data may include information about your device, system, application environment, peripherals, activation status, or software usage context, where applicable.

5. Legal Basis for Processing

Depending on the context, we may process personal data based on your consent, a contractual relationship, legitimate business interest, legal obligations, or the need to respond to your direct request.

6. Sharing of Information

We do not sell personal data. Information may be shared only where necessary with internal team members, authorized support staff, service providers, hosting providers, software infrastructure providers, legal/accounting advisors, or distribution partners when required to respond to your inquiry.

7. International Communication

Because QM works with international users, trainers, resellers, and distributors, communication may involve partners or team members located in different countries, depending on the nature of the inquiry.

8. Data Retention

We retain personal information only as long as necessary for the purpose for which it was collected, including communication, support, training, legal, accounting, warranty, contractual, or business relationship purposes.

9. Cookies and Analytics

This website may use cookies or similar technologies for basic website functionality, analytics, security, performance, or marketing measurement. Where required by law, visitors may be asked to provide cookie consent.

10. Your Rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, portability, or objection regarding your personal data. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us at: [email protected]

11. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic communication or storage system can be guaranteed to be completely secure.

12. Medical and Professional Disclaimer

QM systems, software, training materials, and website content are presented in a professional biofeedback, wellness-oriented, educational, and functional regulation support context. They are not intended to replace professional medical advice, diagnosis, or treatment.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the latest revision date.

14. Contact

For privacy-related questions, contact:

Quantum Medical SRL
Email: [email protected]
Website: https://quantum-medical.eu/